First of all!

All painting jobs are done using figures provided by the customer. It is better for both of us if you've purchased your figures and you've had a chance to inspect them. You can also save money by preparing the figures for painting before shipping them to me (see the "Pricing" page for details).

Once you have your figures, contact me to find out if I am currently taking commissions. You can either email me or just visit this page to find out if commissions are taken. Email details to me about what you want done. I limit the number of commissions I have going at any one time so that I can complete them on time.

If I'm nearing completion on a commission and I'm ready to accept a new one, that information will also be posted here. If you're willing to wait, I'll be happy to put you on a waiting list, but please do not send me the figures until I let you know personally that I have time for your figures. I will not accept any figures without prior contact and agreement on all details of the commission.

How long will it take?

Once the details of your order have been worked out, I can give you an estimate of how long it will take to complete it. While every effort will be made to complete the order by the estimated time, please understand that since this is a one-man parttime business there can be circumstances beyond my control that may delay the completion of your order. Should there be a delay, I will notify you as soon as possible and give you a new estimate on the completion time. I promise to keep the turnaround time as short as possible, but I will not rush a job and do sloppy work just to meet a deadline; neither of us would be happy with the result.

When the Commission has been accepted

Once the commission has been accepted, the customer will ship the figures to me and I will begin working on them. I would appreciate being notified by the customer about when and how the figures were shipped. The customer will be responsible for packing the figures securely  before shipping them to me. I will inspect the package on arrival and determine if there was any damage during transit. Customers are encouraged to insure their packages. If there is a problem with the package, I will notify you about the problem immediately. In any case, I will let you know that I received your figures. I will send you progress reports about your order on a regular basis including pictures of you figures. This way you will see how the work is progressing and you'll be able to determine if you're getting what you want. Your feedback is very important to me. Ocasionally I will put pictures of commission work on this site but not without asking permission of the customer.

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